• Notation based on the Specified Commercial Transactions Act

Notation based on the Specified Commercial Transactions Act

We hereby indicate the following information in accordance with Article 11 (Advertisement of Mail Order Sales) of the Act on Specified Commercial Transactions.

Name of sales business entity Hiroshima Electric Railway Co., Ltd.
Address 2-9-29 Higashi-senda-machi, Naka-ku, Hiroshima-shi, Hiroshima 730-8610
Representative Masao Mukuda
Contact information
  • Telephone: 082-242-3534 (9:00 to 17:00 on weekday)
  • E-mail: maas@hiroden.co.jp
Selling price Prices displayed on the purchase page for each product or service
Expenses in addition to product price / shipping, consumption tax, etc. Internet connection fees and communication charges that are required to purchase and/or download products and services
Payment methods
  • Credit card
    Accepted cards: VISA, MasterCard, JCB, American Express, and Diners Club in the name of the person making the purchase
    • For some products, payment is required in cash at the handling window.
Payment period Withdrawal date of each card company
Timing of product delivery/service provision Immediately after completing the payment procedure for purchasing products and services
Operating environment
  • [Supported browsers] iOS: Latest version of Safari / Android: Latest version of Chrome
  • [Supported devices] iPhone: iOS 11 or later, Android: Android 5 or later
Returns and cancellations Refunds are available only if the product is unused and the activation period has not passed.